So I put $2,600 in the account and ADP sent me a debit card. I started using it at the doctor's office, at the pharmacy, at the physical therapist. (I threw out my back this spring, which is a reason I've been a little crankier than usual.)
Then, after a few months, I got a letter in the mail from ADP saying it needed my receipts. Receipts? I thought ADP got those straight from the providers. It seems it does get them from CVS, but not from the medical providers. I was supposed to be uploading those receipts through a website. Instead, I threw them away.
If I had to upload the receipts, then what was the point of the debit card? If the system requires that much paperwork, I might as well be submitting claim forms and getting checks in the mail.
Anyway, now I have to call those providers' offices and get duplicate receipts and upload them and allow seven to 10 days for processing. Until I do that, I have been cut off from access to the money in the account — my own money — that got in the account only because Congress chose to offer a tax preference that I could get only by using such an account.
Who wants to deal with this crap?
Nobody wants to deal with this crap, that's who
And the crap of modern life never ends.