I'm not surprised. Anymore, anyway. I follow this stuff quite a bit and I was shocked a few months back at a presidential candidate forum hosted by ACORN when it seemed like literally every person in attendance was having serious predatory lending/bad mortgage/foreclosure issues. It's a problem for people. They don't know where to turn for help. I know various things are worming their way through Congress but they aren't going fast enough.
Plenty of people getting hit by this should have known better, but for understandable reasons most people didn't previously expect their mortgage brokers to act like corrupt car salesmen.