The basic point is that the management class is filled
with incompetent people. Sure not all jobs are intrinsically awesome and plenty of people are unpaid, but it shouldn't be all that hard to cultivate a decent workplace environment. Pat people on the head every now and then, tolerate a bit of social slacking as long as the work gets done, don't demand facetime for its own sake and give people a bit of formal or informal flex time, etc. Also, too, loyalty is a two way street. That's the bit that bad managers don't get.
