It's not like the PPACA enrollment process was ever going to work or not work. There are too many moving parts, most of which don't work all that well and have never been meshed with each other. A significant number of people were always going to be hard to enroll. The ultimate end to integrate all this with a wide variety of vendors who have made an industry out of opacity, if not consumer fraud was also....optimistic. So no surprise that it's gone badly, so far, although going THIS badly is a pretty serious management failure that can only be laid at the door of the Oval Office.
You can only hope they are beginning to realize that it would be easier to expand Medicare and Medicaid eligibility than it will be to "fix the web site." No matter what, there will be a lot of people who can't enroll. At the very least, they shouldn't be subject to the individual mandate sanctions. In practice, of course, that means suspension of the mandate for this enrollment period. Might as well let people sign up for something that works.