I hadn't read this before I
wrote the post below.
For too many years, Congress has tried to resolve longstanding policy issues by erecting complicated systems that an untutored public must navigate. Ordinary people who qualify for benefits — usually because they are in great financial need — are drafted into becoming unpaid bureaucrats, forced to spend time and effort to access what the system owes them. It’s confusing and exasperating, and it has sapped the faith that Americans once had in their government. Simply put, Democrats cannot continue to campaign on solving big problems and then fail to deliver without destroying their political project and alienating voters.
