The IRS has been moving closer to have a functioning and useful website in the year of our Gritty, 2022, but then they mysteriously decided to graft a private sector facial recognition system on top of it because we can never have nice things.
Fortunately a bit of outcry caused a backtrack.
Aside from some other obvious things, there's no way the system could've kept up with verifying millions of people as the deadline approached.